Privacy Policy

Effective June 14, 2026

316 N Clark, doing business as Carlyle Club (“Carlyle Club,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. It applies to our website, reservations, online ordering, events inquiries, and related communications (the “Services”).

1. Information We Collect

We collect information you provide and information collected automatically:

• Information you provide: name, email, phone number, company or organization, reservation and event details, dietary or accessibility notes, and the content of messages you send us.
• Reservation & transaction information: details related to reservations, bookings, deposits, or purchases. Reservations are processed through third-party platforms such as OpenTable and SevenRooms, and payment-card details are handled by our payment providers; we do not store full card numbers.
• Automatically collected: device and browser type, IP address, pages viewed, referring links, and similar usage data collected through cookies and similar technologies.

2. How We Use Your Information

• To take and manage reservations, events, and inquiries, and to communicate with you about them.
• To operate, maintain, and improve the Services.
• To send updates, offers, and event announcements through our email and guest-marketing platform (SevenRooms) where you have opted in.
• To ensure security, prevent fraud, and comply with legal obligations.

3. Cookies & Analytics

We use cookies and similar technologies to operate the site, remember preferences, and understand how the Services are used. We also use the Meta (Facebook and Instagram) Pixel and similar advertising technologies to measure the performance of our advertising and to show you relevant content on Meta platforms. You can control cookies through your browser settings; disabling some cookies may affect site functionality. We may use analytics providers to help us measure traffic and usage.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who support our operations, including our reservation and guest-management platforms (such as OpenTable and SevenRooms), our email and guest-marketing platform (SevenRooms), advertising partners (such as Meta), and payment, hosting, and analytics providers, under appropriate confidentiality obligations.
• Legal and safety recipients when required by law or to protect our rights, guests, or staff.
• Business transfers in connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain personal information for as long as needed to provide the Services, fulfill the purposes described in this policy, and meet legal, accounting, or reporting requirements, after which we delete or anonymize it.

6. Your Choices & Rights

You may opt out of marketing emails at any time using the unsubscribe link or by contacting us. You can limit interest-based advertising through your browser and device settings and through your Meta ad preferences. Depending on where you live, you may have rights to access, correct, or delete your personal information, or to limit certain processing. To make a request, contact us using the details below; we will respond as required by applicable law.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Children’s Privacy

The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.

9. Third-Party Links

The Services may link to third-party sites and platforms that we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date, and material changes will take effect when posted.

11. Contact

For questions about this Privacy Policy or your information, contact:
316 N Clark d/b/a Carlyle Club
316 N. Clark St, Chicago, IL 60654
hello@thecarlyle.club